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About Joan
Office Manager & Clinical Assistant

 
Joan is the first person you will contact when calling my office. She has been in my practice over 10 years. She has worked in all aspects of the dental profession nearly as long as I have. She has amassed a comprehensive knowledge of dentistry in both the front office and the clinical office. She spent many years as a clinical assistant and knows all procedures as well as I do. She has an absolutely uncanny ability to anticipate what is needed during any procedure. Many of our patients have observed how well Joan and I work together.. The majority of the credit for that goes to Joan. She has an engaging personality and a grand sense of humor.

Joan has spent equal time working in the front office and her clinical expertise is a great asset when dealing with insurance companies. She has also worked as an insurance claims representative and is a bulldog when it comes to getting claims paid. I cannot count the times when, through her persistence, a patient has received their benefit after the claim was delayed or denied. Joan brings over twenty years of experience and skill to my practice. It took me years to find her and she will be with me until I retire, if I have anything to say about it.

Joans interests are many, with a life long background working with horses, music and the arts. She has a son, Paul and two grandchildren , Lilly Anna and Gavin.

 


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    Dr. Thomas Carns     Joan: Office Manager     Clare: Dental Hygienist     MJ: Dental Hygienist     Lori: Support Staff